New Patients (865) 280-1173

Current Patients (865) 246-0460

2040 Castaic Lane Knoxville, TN 37932

Meet Knoxville TN Dentist Office Staff

Rhonda Draughon

Office Administrator

Born in El Paso, TX, and raised all over the world as a military brat, Rhonda has resided here in Knoxville for the past 3 years. Prior to that, she lived in Cookeville, where she worked in a general dentistry practice for 15 years. Growing up with diverse backgrounds, which has made Rhonda who she am today.

“I am very much a people person and I have a passion for changing people’s lives one smile at a time.”

Her hobbies include cooking, horseback riding, and hiking. She has been in the medical profession for 23 years. Graduating Cumberland Medical Technologies as a Registered Medical Assistant in 1989, then became a Registered Dental Assistant in 1994. I’ve been a member of AADOM since 2007. I have taken extensive training courses over the years through Fortune Practice Management, Hollander Practice Management, and Levine Practice Management Groups. I have been working with Dr. Robert Cain for 8 years now.


Catherine Rowell

Registered Dental Hygienist

Born and raised in East Tennessee, Catherine is married with no children. She has worked as a CDA for 15 years prior to attending Old Dominion University, where she graduated with a BS in Dental Hygiene in 1996. To further her education with training in periodontics and has worked as a dental hygienist for 14 years now. She is currently a member of ADHA, TDHA, 2nd district Hygiene Society, and was past president of 2nd district Hygiene Society at the local level and a past Trustee at the state level.

Debbie Harris

C.D.A., R.D.A.

Debbie was born in CA, relocating often as a military brat, she has lived in Knoxville for over 20 years.

Debbie began working with Dr. Cain in 2016. She has over 21 years experience as a dental assistant and has received training at ETON Technical Institute in Everett, WA.

Debbie is married to John, together they have 2 stepdaughters, 4 step-grandchildren, 2 dogs, and 4 cats. She enjoys Fly fishing, biking, spending time with my wonderful husband and family, and long walks with our dogs.

Angie Conner

Front Desk

Angie was born and raised in North Carolina. She graduated from Kings College in Charlotte with a degree in medical assisting. She relocated to Tennessee in 2016 which is when she joined our team.

Angie has a daughter Heather who recently graduated from UNC Wilmington with a psychology degree. Angie is married to her husband David who is a fishing guide here in Tennessee. She loves fishing with him on the Tennessee lakes and rivers. They also enjoy UT football and Nascar racing.

Working in the medical and dental field over the years has been a rewarding experience for Angie. She loves taking care of patients and seeing them smile!


Jessica Blair

Insurance / Treatment Coordinator

Jessica Grew up in a dental practice with her mom, always knowing this is what she wanted to be when she grew up. She graduated top of her RDA class and began her career in Pediatric Dentistry in 2006. Since then she has gone on to earn her degree in pharmacy as a CPhT. After a few years of being in the pharmacy world she realized that dentistry was where her heart really lied. Jessica joined our practice in 2019 as our Insurance / Treatment Coordinator, though she is cross trained in both front office and clinical her strengths in Insurance and Treatment coordinating make her an invaluable asset to our team. Jessica is a self-proclaimed crazy cat lady with four boys at home the she spoils rotten. In her spare time, you’ll find her around town as an assistant camera shooter for her husband who is a professional photographer.


James Cooper

New Patient Coordinator

James is originally from Madisonville, TN. He has worked in banking and IT support for several years. Once he moved to Knoxville 8 years ago, he worked for an insurance company and then started his career in dentistry as front desk coordinator. James joined our team in 2019 as our New Patient Coordinator where his charm and caring heart makes our patient feel comfortable and at ease throughout their treatment phases. In his spare time he enjoys spending time with his Boxer Loki.

Krista Pohl

Krista has been in dentistry for 17 years. She has enjoyed a number of various fields of dentistry some of which include general, surgical and orthodontics and periodontics. She has a passion for learning and understanding dentistry and is dedicated to making her patients feel comfortable and cared for. When not at the office she enjoys spending time with her family and friends and serving as a minister to her community